Welcome to our store.We offer you the best shopping experience and the most fashionable products, the most preferential price. I wish you a happy shopping in our store thank you!
The good news –
when you order more than$ 7 , I will send you a small gift, I hope you like!
Please add to cart to buy
Please select the interested items for your order.
Min. order is US$10(Mix order); For different items, customers can firstly add the items with quantity to cart and then pay together.
If you want the big order about it, Please contact us and we will give you a best price!
Please leave available address, email, contact person, especially the contact telephone, it is very important, we will keep in touch with you about the shipment.
We will be in your payment, as soon as possible in the 3-5 Business days to shipments.
We are shipping Free from China Post Air. Free China post air mail, the Normal deliver time is about 20-45 days to your door, this service is completed by both Chinese post office and your local post office.
In rare cases, it may take longer due to delay in custom clearance or during the holidays.
If you would like, other shipping methods are available for an additional charge, such as DHL, UPS, TNT, EMS, FedEx.
If possible, we strongly suggest you to use DHL expressing service, the normal delivery time is about 3-6 working days to your door.
If you feel disappointed with the item, tell us with 7 days of delivery.
Items must be returned in original condition for refund/exchange.
Shipping cost incurred is on you.
All products are gone through strict test before shipment.
All photos displayed are 100% real and for reference only.
Please allow possible slight differences due to technical improvement and variance.
If the products you have received are damaged, please take a photo of it and send to our e-mail.
If the product is really damaged, a full refund or a new replacement is ok.
But the replacement needs you to bid another item from, and then we will send them to you together. But, you need to pay for the shipping of this replacement.
We understand the frustrations you might have, please contact us before opening any dispute or leaving any neutral/negative feedback.
We cared about each buyer and will do our endeavor to fix any problem in a good business manner.
Your satisfaction is always our NO.
Customer satisfied is very important to us, If you are satisfied with the items you ordered, please leave feedback.
If u are not satisfied with the items u order, please contact us before leaving negative feedback.
We can work together to resolve any dispute. Thank you for your understanding.
Any question you have, please contact us.
Enjoy your shopping.
Please don’t no communication, release the dispute or give medium review and bad review ! Thank you for your understanding.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shoppers Doorstep (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shoppersdoorstep.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.